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An event refers to a single trace span or metric-label combination sent to our API as OTLP or JSON. It captures any relevant data from your system, including all context fields generated by your application's instrumentation. In simple terms:-
Number of Events = Number of Trace Spans + Number of Metrics
Evaluators are tools that help you measure and assess the quality of your AI system's outputs. HoneyHive supports two types:
Automated Evaluators
These are functions—either code-based or LLM-powered—that automatically score your sessions, agents, or spans. They generate measurable scores and, in the case of LLM evaluators, provide explanations for their assessments. Common examples include Context Relevance, Answer Faithfulness, ROUGE, Tool Correctness, etc. HoneyHive provides many standard evaluators out-of-the-box, and you can also define custom evaluators tailored to your specific needs.
Human Evaluators
We strongly recommend a hybrid evaluation approach that combines automation with human oversight. This helps you account for evaluator bias and ensures alignment with your domain experts' standards. HoneyHive lets you create custom scoring rubrics that your team can use to manually evaluate outputs, ensuring your metrics truly reflect what matters for your use case.
All data is secure and encrypted at rest and in transit. We are SOC-2 Type II, GDPR, and HIPAA compliant, conduct regular penetration tests via 3rd-party auditors, and provide flexible hosting solutions to meet your security and compliance needs. Contact us to learn more.
Yes, you can self-host HoneyHive on the Enterprise plan. We support self-hosting across AWS, Azure, and GCP via Kubernetes, and are happy to provide additional support for fully air-gapped deployments. Contact us to learn more.
You can log traces using our SDKs and API endpoints, or async via our batch ingestion endpoint. We offer native SDKs in Python and Typescript with OpenTelemetry support, and provide automatic integrations with popular frameworks like LangGraph, AWS Strands, Google ADK, Vercel AI SDK, and others.
For users using other languages, you can send your OpenTelemetry traces to our OTEL collector or manually instrument your application using our APIs.
Yes, we do offer startup discounts for companies with less than $5M of total funding raised. Contact us to learn more.